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Psychology Referral Guide

A practical guide for health professionals referring to Zoom Psychology.

Check what to include with a referral, how to send referral documents, and what your patient needs to do next.

No patient information is collected. This guide runs in your browser. Do not enter patient-identifying or clinical information into the tool.
Step 1 of 3 Referral preparation
Step 1

What type of referral are you making?

Choose the pathway that best fits the referral.

Step 2

Check the referral

Select the items you have included or checked. Some items may not apply in every case.

This is a practical referral-completeness guide. It does not replace Medicare, insurer, EAP, employer or practice-specific requirements.
Step 3

Send the referral and give the patient their booking instructions

Complete both parts below before you finish. Send the referral documents using your practice’s approved method, then copy the patient message so the patient knows how to arrange their own appointment after the consultation.

Part 1

Send the referral documents

Email referral admin@zoompsychology.com

Email can be used where this is consistent with your practice’s privacy and information-handling procedures.

Fax referral +61 8 6270 5430

Send using your practice’s usual fax or clinical communication system.

The guide does not upload, store or transmit referral documents. Attachments remain within your practice’s chosen communication system.
Part 2

Give the patient their booking instructions

The patient should arrange their own appointment after the consultation. Copy the message below and send it to the patient using your practice’s usual SMS, email or patient communication system.

Referral pathway ready

Clear next steps for you and the patient

Referral documentation checked
Referral destination confirmed
Patient booking instructions ready to share
Email referral admin@zoompsychology.com
Fax referral +61 8 6270 5430
Email Zoom Psychology